Allegro Adds Instant Message Capabilities
It’s no secret that instant message (IM) systems have become one of the three primary communication channels for energy traders, along side the phone and online exchanges such as ICE. Despite it’s popularity in energy trading, up until now it has been much like the phone – while the conversation could be recorded, its unstructured nature has made it difficult and impractical to try to programatically capture the conversation and reduce its relevant elements down to a set of data that could be automatically passed to a trading system, such as an ETRM or CTRM application. The issue has been around understanding the semantics of the deal – what do the words on the screen, typos and all, mean? As humans, we’re pretty adept at translating slang, shorthand, or mistyped words into meaningful concepts …software and computers, not so much.






